Privacy Policy

We collect information you provide directly when you register, create a profile, or contact support. This includes:

•Personal Identity Information: Full name, phone number, email address.

•Professional Information (Fundis only): Skills, work experience, location, profile photo.

•Payment Information: Mobile money transaction references (we do not store full payment credentials).

•Usage Data: App interactions, search queries, pages visited, and device information.

•Location Data: With your permission, approximate location to match you with nearby fundis or customers.

We use your information to:

•Provide, operate, and improve the Fundi Connect platform.

•Create and manage your account and profile listing.

•Facilitate connections between fundis and customers.

•Process subscription payments for fundi registrations.

•Send important notifications about your account or the service.

•Respond to your support requests and inquiries.

•Ensure the safety and security of our platform.

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

•Publicly Listed Profiles: Fundi profile information (name, skills, location area, contact number) is visible to customers browsing the platform.

•Payment Processors: We work with mobile money operators (M-Pesa, Airtel Money, Tigo Pesa) to process payments.

•Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of our users and the public.

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no internet transmission is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorized access to your account.

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal purposes.

You have the right to:

•Access the personal data we hold about you.

•Correct inaccurate or incomplete information.

•Request deletion of your personal data.

•Withdraw consent to data processing at any time.

•Lodge a complaint with relevant data protection authorities.

To exercise any of these rights, contact us at ccodersteam@gmail.com.

Fundi Connect is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the app and on this website with an updated effective date.

If you have any questions about this Privacy Policy, please contact us:

•Email: ccodersteam@gmail.com

•Phone: +255 624 014 042

•Address: Singida, Tanzania